Valuing our connections with people
AI, automation and robotics are now spreading into every field. Precisely because human ties are growing thinner, we want to bring what only people can — harmony, connections built on smiles, and putting others first — to value our connections with customers, deepen our ties with society, and take a step toward a better future.
The three values we hold dear
- Harmony
- Looking beyond ourselves, we seek to understand people and society and to deepen our bonds with them.
- Connections built on smiles
- We deepen smiling connections with people and society, sow new seeds, and aim to create social value.
- Putting others first
- Benefit means gain, and gain means happiness
Putting other people's benefit first — that is what we mean by putting others first.
How we work with you
- STEP 01
Inquiry
Tell us by phone or email about the products, quantities and budget you have in mind.
- STEP 02
Proposal & quote
Based on your needs, we propose products and arrangements and provide a quote.
- STEP 03
Contract
Once you are satisfied with the details, we conclude a formal contract.
- STEP 04
Sourcing & arrangements
We source the goods and make the arrangements needed for transport.
- STEP 05
Shipping & delivery
After transport and the necessary procedures, the goods are delivered to you.
- STEP 06
Aftercare
We continue to answer your questions after delivery.
* The process may differ depending on your request.
Our promise to you
- We listen carefully
- First, we listen closely to what you need and what is troubling you.
- We tell you honestly
- We explain clearly what we can and cannot do, and proceed only once you are satisfied.
- We build lasting relationships
- We aim for a long-term relationship, not a one-off deal.
