Marine Trading Co., Ltd. ("the Company") sets out this privacy policy ("this Policy") on how it handles users' personal information in the services it provides on this website ("the Services"). This English version is a translation for reference; the Japanese version prevails.
Article 1 (Personal information)
"Personal information" means personal information as defined in the Act on the Protection of Personal Information: information about a living individual that can identify a specific person by name, date of birth, address, telephone number, contact details or other descriptions, and information that by itself can identify a specific person (personal identification codes), such as data on appearance, fingerprints or voiceprints, or a health insurance card insurer number.
Article 2 (How we collect personal information)
When a user registers, the Company may ask for personal information such as name, address, telephone number and email address.
Through the contact form on this website, we also receive your name, company name, email address, phone number and the content of your inquiry.
Article 3 (Purposes of collection and use)
The Company collects and uses personal information for the following purposes:
To answer and follow up on inquiries
To provide and operate the Company's services
Article 4 (Changes to the purposes of use)
The Company will change the purposes of use only where the new purposes are reasonably recognized as related to the previous ones.
If the purposes of use are changed, the Company will notify users of the new purposes by a method it designates or publish them on this website.
Article 5 (Provision to third parties)
Except in the following cases, the Company will not provide personal information to third parties without the user's prior consent, unless permitted by the Act on the Protection of Personal Information or other laws.
That the purposes of use include provision to third parties
The items of data provided to third parties
The means or method of provision to third parties
That provision to third parties will stop at the individual's request
How requests from the individual are received
Where necessary to protect a person's life, body or property and it is difficult to obtain the individual's consent
Where especially necessary to improve public health or promote the healthy development of children and it is difficult to obtain the individual's consent
Where it is necessary to cooperate with a national or local government body, or a party entrusted by one, in carrying out duties prescribed by law, and obtaining the individual's consent may interfere with those duties
Where the following matters have been notified or published in advance and the Company has filed a notification with the Personal Information Protection Commission
Notwithstanding the preceding paragraph, in the following cases the recipient of the information is not considered a third party:
Where the Company entrusts all or part of the handling of personal information within the scope necessary to achieve the purposes of use
Where personal information is provided as part of a business succession due to a merger or other reason
Where personal information is used jointly with specific parties, and the individual has been notified in advance, or can easily learn, of that fact, the items of personal information used jointly, the scope of joint users, their purposes of use, and the name of the party responsible for managing the information
Article 5-2 (Use of external services)
To receive and store inquiries and to send email, we entrust the handling of personal information to the external services below. The information may be stored and processed on servers outside Japan (such as in the United States).
Cloudflare, Inc. (United States): delivering this website and storing inquiries
Resend (United States): sending email
To prevent abuse, we also record the IP address from which an inquiry is sent.
Article 6 (Disclosure of personal information)
When an individual requests disclosure of their personal information, the Company will disclose it to them without delay. However, the Company may withhold all or part of it if disclosure would fall under any of the following, and will notify the individual without delay if it decides not to disclose. A fee of 1,000 yen per request is charged for disclosure.
Where it may harm the life, body, property or other rights and interests of the individual or a third party
Where it may seriously interfere with the proper conduct of the Company's business
Where it would otherwise violate laws or regulations
Notwithstanding the preceding paragraph, information other than personal information, such as history and attribute information, is in principle not disclosed.
Article 7 (Correction and deletion)
If personal information about a user held by the Company is incorrect, the user may request its correction, addition or deletion ("correction, etc.") by the procedure the Company specifies.
If the Company receives such a request and judges it necessary to comply, it will make the correction, etc. without delay.
When the Company makes a correction, etc. under the preceding paragraph, or decides not to, it will notify the user without delay.
Article 8 (Suspension of use)
If an individual requests suspension of use or erasure of their personal information ("suspension, etc.") on the grounds that it is being handled beyond the purposes of use or was obtained by improper means, the Company will investigate without delay.
If, based on that investigation, the Company judges it necessary to comply, it will suspend use, etc. without delay.
When the Company suspends use, etc. under the preceding paragraph, or decides not to, it will notify the user without delay.
Notwithstanding the two preceding paragraphs, where suspension, etc. would be very costly or otherwise difficult, and alternative measures necessary to protect the user's rights and interests are available, the Company will take those measures instead.
Article 8-2 (Security measures)
To prevent personal information from being leaked, lost or damaged, we take the following measures.
The admin screen where inquiries can be viewed is password-protected, and only designated staff can use it.
Repeated wrong passwords temporarily block login.
Communication with this website is encrypted (https).
We have mechanisms to block abusive or mass submissions.
Understanding of the external environment: the information you provide may be stored and processed by services operated by companies in the United States. We take security measures with an understanding of the personal information protection system in the United States.
Article 8-3 (Retention period)
Information received through the contact form, and records of our replies, are deleted two years after receipt. If you ask us to delete them sooner, we will respond in accordance with Article 7.
Article 8-4 (In the event of a leak)
If personal information is leaked, or may have been leaked, we will report it to the Personal Information Protection Commission and notify the persons concerned as required by law, and will work to contain the damage and prevent it from happening again.
Article 9 (Changes to this Policy)
Except where laws or this Policy provide otherwise, this Policy may be changed without notice to users.
Unless the Company specifies otherwise, the revised privacy policy takes effect when it is posted on this website.
Article 10 (Contact)
Please direct inquiries about this Policy to:
Address: 1769-3 Betsufu, Shiwa-cho, Higashihiroshima, Hiroshima 739-0267, Japan
Company: Marine Trading Co., Ltd.
Contact: Personal information inquiries
E-mail：ousui@ky-sj.com
